Account and job messages are transactional. Marketing consent is separate, optional, unchecked, and never a condition of purchase or account creation.
01 Electronic service communications
Users consent to receive account, authentication, security, job, quote, scheduling, arrival, change, payment, payout, credential, support, safety, and legal notices electronically through in-app messages, push notifications, email, SMS, or web presentation as reasonably appropriate.
02 Contact details and delivery
Users must maintain current contact information. Carrier, device, spam filter, platform, address, or connectivity failures may affect delivery. Fixerly may use multiple channels for urgent transactional or security notices.
03 Electronic records and signatures
Electronic actions may form contracts and create records. Where law requires a record in writing, Fixerly will use electronic delivery only with the consent, disclosures, access capability, withdrawal process, and paper-copy rights required by applicable law.
04 Copies and retention
Users can review published agreements and acceptance history and may receive downloadable job and contract records as the feature becomes available. Where required, Fixerly will provide information about paper copies, withdrawal consequences, and the hardware or software needed to retain electronic records.
05 Transactional messages
Messages necessary to create or secure an account, confirm identity, operate an active job, communicate a payment or payout event, deliver a legal notice, or respond to support are transactional and separate from marketing. Users retain all non-waivable communication rights.
06 Optional marketing consent
Promotional SMS consent is optional, separately presented, and not a condition of purchase or account creation. Messages may use automated technology; message and data rates may apply. Consent evidence must record the exact wording, number, timestamp, method, source, and version.
07 Revoking marketing consent
Users may reply STOP or use another reasonable stated method to revoke marketing consent. Revocation must be logged and synchronized across applicable vendors and campaigns within the legally required period. A one-time nonpromotional confirmation may be sent where permitted.